Privacy Policy

Pallyfi is your pal and ally in accessibility. We help organizations design, build, and scale inclusive digital experiences through accessibility expertise and AI-driven solutions.

We collect only the information needed to operate our website, respond to inquiries, provide resources, support accessibility assessments, and improve our services.

You may choose to provide information when you contact us, subscribe to updates, request a resource, use an assessment tool, or create a Client Portal account.

• Name, email address, organization, role, and contact details.
• Messages, consultation requests, newsletter preferences, and form submissions.
• Information entered into accessibility assessments, calculators, checklists, or portal workflows.
• Files, notes, or other information you choose to share with Pallyfi for service delivery.

When you visit our website, certain technical and usage information may be collected automatically to help us understand performance, usability, and security.

• Pages visited, referring pages, approximate location, browser type, device type, operating system, and interaction patterns.
• Session activity, navigation paths, click and scroll behavior, and general website performance signals.
• IP address or related network information where needed for security, analytics, or service operation.

Pallyfi uses Google Analytics 4 and Microsoft Clarity to understand how visitors interact with our website and to improve accessibility, usability, navigation, performance, and content quality.

Microsoft Clarity may provide session insights such as heatmaps, recordings, and interaction patterns. We use these insights to identify usability barriers and improve the experience.

We do not use analytics to sell personal information.

You can control cookies and tracking technologies through your browser settings and applicable platform controls.

Our website may use cookies or similar technologies to support analytics, remember preferences, maintain sessions, improve performance, and understand website usage.

Some cookies are necessary for core functionality. Analytics cookies help us understand how the website is used and how we can improve it.

Pallyfi may provide accessibility checkers, maturity assessments, calculators, AI-assisted remediation tools, and downloadable resources. Information entered into these tools may be processed to generate outputs, recommendations, reports, or saved results.

AI-assisted outputs are intended to support accessibility review and planning. They should be reviewed by qualified humans before being used for critical decisions or production remediation.

When you create or use a Client Portal account, we may store account details, saved assessments, reports, progress information, and related workflow data to provide portal functionality.

Users are responsible for keeping their credentials secure and notifying Pallyfi of any suspected unauthorized access.

• Respond to inquiries and consultation requests.
• Provide resources, downloads, newsletters, and service-related communications.
• Operate accessibility tools, assessments, forms, and portal experiences.
• Improve website accessibility, usability, content, navigation, and performance.
• Support security, troubleshooting, fraud prevention, and service integrity.
• Comply with legal obligations and enforce applicable terms.

Pallyfi does not sell personal information.

We may share information with trusted service providers that support hosting, analytics, email delivery, form processing, security, scheduling, and website operations. These providers are expected to process information only for the services they provide to us.

We may also disclose information where required by law, to protect rights or safety, or to maintain the integrity of our website and services.

We retain information for as long as needed to provide services, operate the website, maintain records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely manage it.

We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, or disclosure.

No online service can guarantee absolute security, but we work to maintain appropriate protections for the nature of the information involved.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information.

You may unsubscribe from communications where an unsubscribe option is provided, and you may contact us about privacy requests at hi@pallyfi.com.

Pallyfi's website and services are intended for business and professional audiences. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date where appropriate.

Questions about this Privacy Policy or privacy-related requests may be directed to hi@pallyfi.com.

Website: https://pallyfi.com